CONFIDENTIALITY POLICY
Purpose The purpose of the Confidentiality Policy is to ensure that all staff, members, volunteers and users understand the Organisations requirements in relation to the disclosure of personal data and confidential information.
- Course
- By Keshia Kenner-English
Emergency Plan Procedures
The LMWM Emergency Plan Procedures Course is designed to equip participants with essential knowledge and skills for effective emergency management. This comprehensive course covers the principles of emergency preparedness, response, recovery, and mitigation, tailored specifically for professionals at LMWM. By the end of this course, participants will be equipped to enhance their organization’s emergency readiness, minimize risks, and respond effectively to unforeseen incidents. Whether you are a new employee or a seasoned professional, this course will deepen your understanding of emergency procedures critical to the sustainability and safety of LMWM.
- Course
- By Keshia Kenner-English
Grievance Policy
This policy is to provide a procedure for triaging concerns/complaints of families in the program. This policy identifies the process for responding to and addressing client(s) grievances in a fair and consistent manner that aligns with regulatory standards, best practice, and the program mission. Objective To ensure any complaint is given due importance and has been resolved to meet the needs of the involved party/parties, through a proper procedure. To ensure all understand that grievances are opportunities for services and to grow professionally and reputably and that grievances are dealt with in a timely manner and with appropriate priorities, such as the child’s success, while listening and seeking resolution for all involved.
- Course
- By Keshia Kenner-English
Shaken Baby Syndrome (Abusive HeadTrauma) Prevention Policy
This policy is designed to prevent the possibility of abusive head trauma during care. Abusive head trauma (also referred to as Shaken Baby Syndrome) occurs in infants and young children, whose neck muscles are not well-developed and whose heads are larger relative to their bodies. As a result, they are especially susceptible to head trauma caused by any type of forceful or sudden shaking, with or without blunt impact. Damage can occur in as little as 5 seconds.
- Course
- By Keshia Kenner-English
Staff Development
LMWM seeks to ensure that our teachers are well-educated and skilled in key areas related to child development and best practices in the classroom.
- Course
- By Keshia Kenner-English
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